Refund Policy
Effective Date: 10-September, 2024
At Narmada Gaukhadh, we aim to provide complete customer satisfaction. If for any reason, you are not satisfied with your purchase, we offer the following refund policy.
1. Eligibility for Refund
You are eligible for a refund if:
– You request it within 7 Days of purchase.
– The product is in its original, unused condition with all packaging intact.
– You provide proof of purchase, such as an order confirmation email or receipt.
2. Non-Refundable Items
Certain items are not eligible for a refund:
– Customized or Personalized Products: Items made to order based on your specifications.
– Perishable Goods: Food products, plants, or any other item with a limited shelf life.
3. How to Request a Refund
To request a refund, please contact us at [support@narmadagaukhadh.in] OR [+91 84900 47078] with your order number and reason for the refund request.
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
4. Refund Process
If your refund is approved, we will process it to your original method of payment within 7 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.
